Because this feature is actually more demanding than it seems, and if youre rocking an older hardware, youll probably be able only to take screenshots from your favorite game, but not to record any clips. We are here 24/7/365 to provide assistance. Things are looking up. Once you have successfully logged in, navigate to the 'DVR' tab located in the home page. Posted 1/18/13 10:44 AM Samsung know all about this issue but will not admit to it. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Some of my shows didn't DVR. We are very happy to hear that and were able to assist! Copyright 1995-2023 All Rights Reserved. Press the down arrow button once then the up arrow button once to select the filter options. This article covers common troubleshooting steps to help resolve DVR related issues. Recorded show won't play on DVR. 05:56 PM I am going to send a private message from our Community_Help handle to request further information. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I'm in the seacoast NH area, and this does seem linked to stations no longer appearing under the Guide as 'Free to Me', even though they are part of my cable package., -----------------------------------------------------------------------------------------, My DVR is refusing to record some shows and I'm unable to determine why. We strongly recommend that you upgrade to a more current browser. Knowing that a lot is now recorded (or sourced?) I have a Roku device that I primarily use, Android Phone/Tablet devices and Windows 10 PC / Firefox. Sometimes if you open the actual My DVR application and play from there instead of selecting the show from the MY TV section it will work. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I'm unable to play recorded programs, either through my DVR or through the Xfinity streaming app. All my scheduled recordings ceased appearing in my Library at 8:00PM (EDST) Saturday, 30 April and still unable to view or record anything today. Last night, and continuing into today, I started having the same problem -- and workaround (not that I should need one) -- when trying to set other recordings. My mother always manually sets her DVR programming. My mother always manually sets her DVR programming. in. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. Personally, I recommend a conventional DVR box from Spectrum as it has a better reliablity track record. That time, some shows eventually did show up as recorded, but others were lost. Please try again". I can see the recordings saved on the DVR and on my app, but when I hit play, I get "Sorry we're having some trouble. Plus, manage your DVR recordings anywhere on-the-go. And when I selected the program the episode information had the appearance that it was recording. The Post button will remain greyed out if you don't have a Title. I know its been a couple days since you last reached out. I canceled the series and rescheduled the series and after about a minute it showed up in the recordings list. in. Also - it is so annoying to get to the "record this episode only" option. Some users also reported that deleting the temporary files also resolved the issues with the Game DVR, and thats the next thing were going to try: Thats about it, we ceartainly hope at least one of these solutions helped you resolve the problem with recording games using the Game DVR feature in Windows 10. Some show up and then disappear and then come back with a different episode number. U-verse TV Equipment. Well we have a couple of advice for you, if that happens. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Each time you press the button, the output resolution will change. Choose the program that you would like to watch and click on the 'Play' icon. I have checked and it looks like the ticket that was opened. I had a KS9500 and had the same issues. My 6:00am appears to have started recording correctly. Yes on my 65ks9500 since August. Use the power cord to connect Optimum Stream to a wall outlet. Will do time shift but not scheduled recording. I would like to advise that our team has opened a ticket to work toward a resolution on this issue. Some shows did appear in my Library after 3 days of nothing, but not all. Screw both ends of the coaxial cable back in. Been using an old one. Sign into manage your DVR and TV features. For example, Penn and Teller Fool Us airs 9pm-10pm. in. Yes, still having the issue. Optimum | No Dvr Access You do not currently subscribe to DVR service on Optimum TV DVR allows you to record up to 15 shows at the same time. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Unfortunately there is no way to recover programs that did not properly record. The others, by component connection. 09-11-2018 and can't play the recording. Disclaimer: This sub is not affiliated with Optimum or Altice USA in any way. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? We can't get your messages right now. Service unavailable at this time. You will then see the screen flash twice, which means the game is recognized. None of my scheduled recordings were recorded at all on both Saturday and Sunday. Guess what the new telly did the same. in the cloud even if one has a DVR box, I tried going to Xfinity -> Device Settings -> Sync DVR. Not associated with Microsoft, Customized shortcuts for Game bar not working, Xbox game bar not working/not opening on Windows 10/11 [Fix], Netwbw02.sys BSOD Error: How to Fix It on Windows 10 & 11, Mfc42.dll Missing: How to Fix Or Download It Again. I also pointed out that I own a older 32 inch Samsung Smart TV nd Samsung freesat recorder which work fine. E.g., I try to jump slightly backward, and instead it jumps 20 minutes forwardor I try to jump slightly forward and instead it jumps back 30 minutes or even into a recording I had been watching 4 hours earlier! I'm spending too much money on an unreliable service and I am not happy about it at all. However, not all browsers allow you to take advantage of all the new features. where they appear to be coordinating with an engineer. For example, when using the Guide and attempting to record a show, it will go through the steps and appear that it is going to record, but then the Guide will have a red no entry (a red circle with a slash through it) symbol next to the show. Monday, December 27th, 2021 3:00 PM Closed Can't play recorded programs I'm unable to play recorded programs, either through my DVR or through the Xfinity streaming app. Sometimes your recording doesnt end correctly, and that prevents you from recording any new clips. I am able to watch NFL games on my local channels and on ESPN, but not on the NFL Network. As a workaround I have found that attempting to mark a show/series for recording multiple times can assist as well as ensuring to schedule the recording the same day. is that possible? NVIDIA: GeForce 600 series or later, GeForce 800M series or later, Quadro Kxxx series or later. Use the ARROWS to highlight what you SEL to display want to watch and press your options. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. I would recommend cancelling any other scheduled recordings and rescheduling them. That post suggested that i retune the TV , not automatically but manually (under broadcasting , then expert settings). If you are having troubles fixing an error, your system may be partially broken. The screen flashes once the recording starts and completes. The Xbox Support team provides information to help users resolve some Game DVR issues on Windows 10. Even if I turn off the cable box and back on again, it will always do that when I select that particular show. Also, feel free to provide other solutions if you happen to find any. Of note I can go a couple days without a problem then have a day or two when the error will occur once or a couple times on different recordings - times. Everything Itried did not resolve the problem asI didbefore , however on your original post i noticed a related discussion on the same page " Schedule recording problem solved " by Mikescooby. Sometimes all of the show and about 30% of the time about 20 minutes. Restart the game and try recording again. Find Broadcast DVR Server (bcastdvr.exe), click on it and go to End task. Have you tried logging out of the app and rebooting the equipment to see if the issue still occurs? It appears to be recording but when I try to watch it I starts for about 30 seconds then I get an error message Service Unavailable Were sorry, something didnt work quite right. I hope the moderator will send this up to engineering as a system-wide issue so that it can be appropriately resolved. I am having issues with the Cloud DVR. The pattern seems to be good for two weeks, bad for a week, good for two weeks. Recently, for no reason as she has not at all edited any of her recordings, shows are recording anywhere from 4-8 minutes late, and stop recording on time or a minute late. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Hi, Thanks for all the support. Confirm your recording settings by pressing the Menu button on your remote. They start on time and finish 3 minutes late. It seems to fail quite randomly, sometimes OK others - no! Sign in. So, just go and update your game, if the update includes the DVR support, youre good to go. Do not ask or give PII. (This takes 5-8 minutes and impacts any DVR recordings in progress.) Other systems show progress thumbnails so you can see where you are, but not Spectrum, it's all guesswork. I have tried various attempts to solve the issue with Samsung via their chat line and a telephone call back response but to no avail. If you look on I posted my emails I had with the UK CEO. We hope that these solutions are going to help you to solve your issue. Also a couple other programs scheduled to record later today are not showing up. Optimum TV app. Weird. If you should need us for anything else, please do not hesitate to reach out to us! It is on the ks owners refund more info thread, on page 3 or4. I record "The Voice" and other singing shows. (Although I note that the red dot WAS showing on the X1 app on pc and phone.) I used the web page interface to cancel the series and rescheduled the series and the recording now shows up in the CDVR listings as recording. Please try again in a few minutes" on the DVR or "Playback Issue: TVAPP-00353. Confirm your recording settings by pressing the Menu button on your remote. TV Forum requires membership for participation - click to join, #DVR #won't load #cannot view #recorded show. Hey there! The occasional Recording Unavailable Were sorry were unable to play your selection. If you have any comments, questions or suggestions, just let us know in the comments below. In Task Manager, select More details. Can you tell me if they are working on my CDVR? This same thing was broken 11 days ago now its not working again? Try these quick tips: Restart your U-verse TV receiver (DVR) by holding down the POWER button for 5 seconds, then press it again to restart. I answered the Community_Help handle message. Find your Cloud DVR recording and try playing the video again. Guiding you with how-to advice, news and tips to upgrade your tech life.
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