Let's take a look at the current coverage on The Platinum Card from American Express as an example. Enjoy 6.5% cash back on travel purchased through Chase Ultimate Rewards, our premier rewards program thatlets you redeem rewards for cash back, travel, gift cards and more; 4.5% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 3% on all other purchases (on up to $20,000 spent in the first year). And extended warranty protection offers one full year of coverage at $10,000 per item and up to $50,000 per calendar year. The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases up to $10,000 per incident. Your complete guide to shopping protections on American Express cards, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Marriott Bonvoy Brilliant American Express Card, Hilton Honors Aspire Card from American Express, The Business Platinum Card from American Express, Hilton Honors American Express Aspire Card, Blue Cash Preferred Card from American Express, The Blue Business Plus Credit Card from American Express, Best credit cards for extended warranties, The best credit cards with price protection, Do Not Sell or Share My Personal Information. Additional Information. Many or all of the offers on this site are from companies from which Insider receives compensation (for a full list. Coverage applies for 90 days after purchasing the item. So, checking the terms for your AmEx card when you need coverage is essential. Uber Cash and Uber VIP status is available to Basic Card Member only. Underwritten by AMEX Assurance Company. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. These online records helped me file my Amex claims quickly, rather than digging through a shoebox full of paper receipts. Some of the more popular Amex cards offering extended warranty coverage include The Platinum Card from American Express and other consumer versions of the Platinum card, The Business Platinum Card from American Express, American Express Gold Card, American Express Green Card, American Express Business Gold Card, Delta credit cards, Hilton credit cards, Marriott credit cards and The Blue Business Plus Credit Card from American Express. Keep track of all the required documentation, such as the original store receipt or a printout of an online receipt. The Ascent does not cover all offers on the market. Related: The best credit cards with price protection. Most offer up to $1,000 per covered purchase. However, not all purchases and losses are covered by AmEx purchase protection. For this purchase protection coverage to apply, you must pay for at least a portion of the purchase with your Amex card or American Express rewards points. Even when you don't need it, just knowing your card offers it can give you peace of mind. For return protection, you have to file a claim within 90 days of your original purchase. }lO861|<>?] _$QH:V^Y$6,Da1h(IAY# For example, it doesn't protect against normal wear and tear or damage to an item that was purchased for play, such as sports equipment. The Forbes Advisor editorial team is independent and objective. You may even be asked to send in a damaged item or a picture for proof of loss, so be sure to keep all of these until the claim is resolved. Do not sell or share my personal information. More information can be found here. x][s8~wjJ[1M\INm)qTdctJ ) E=SH"h6 O6=rv,_7r3Y/s#.t'kd bBJK9>:}YqaX0DI To be eligible, you must pay for the entire cost of the item with your eligible American Express card, and purchases must be made in the U.S. or U.S. territories.^. We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. _qUEy 3Q-VH'W]\3v5w,E13U "uelw[>O||'Wc1x,>V2X"Dd'PJ~f'2. Performance information may have changed since the time of publication. Past performance is not indicative of future results. Terms apply. American Express removed this perk from most of its cards effective at the start of 2020. Most products bought with your American Express card are covered by Amex purchase protection. The card details on this page have not been reviewed or provided by the card issuer. endobj Lyle Daly is a personal finance writer who specializes in credit cards, travel rewards programs, and banking. How to File a Purchase Protection Claim with the Hilton Business Credit Card. The coverage is limited up to $10,000 per occurrence, up to $50,000 per card member account per calendar year. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. The Hilton Honors American Express Business Card. This coverage is complimentary on most AmEx cards including some debit, prepaid and reloadable AmEx cards. Supplier Diversity. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to . Amex cards that offer purchase protection. Keep tabs on your credit health, Chase Credit Journey helps you monitor your credit with free access to your latest score, real-time alerts, and more. The manufacturer was completely unwilling to repair or replace it, but once again I remembered my Amex extended warranty policy and filled out an online claim form. Consumable or perishable items such as perfume, light bulbs and batteries. American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. Just to see the cards they carry? Instead, check the benefits guide to see the card's purchase protection coverage. Have you considered how much it will cost to use credit card while traveling abroad? Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the . Services and additional costs, such as installation charges, warranties, shipping, handling and memberships. JavaScript must be enabled to experience the American Express website and to log in to your account. Many Amex cards offer purchase protection but coverage limits vary. Now there are even more places your Platinum Card can get you complimentary entry and exclusive perks. This is one of those credit card benefits that can easily make up for an annual fee, even if you only use it once or twice a year. Aaron is an avid global traveler and miles and points enthusiast. Business Green Rewards Card from American Express. If submitting a claim by phone, you will be asked certain questions about your claim. Dozens of cards offer this benefit. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Objects such as motorized vehicles, artwork, gift cards and perishable items like perfume, food, light bulbs and batteries are all typically ineligible for purchase protection coverage. Credit Card Return Protection Terms | American Express US Return Protection Learn more about the benefits Card Membership can provide. is no longer available through NerdWallet. Disclaimer: NerdWallet strives to keep its information accurate and up to date. Coverage for loss, theft, or damage is provided for up to 90 days from the date of purchase. Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. For example Mastercard offers Purchase Assurance to many Mastercard holders. We may receive compensation when you click on links to those products. From lamps to loungewear and from headphones to handbags, you can use your Eligible Card with more confidence when youre covered with Purchase Protection. Earn a $200 statement credit after you spend $2,000 in purchases on your new Card within the first 6 months. Keep reading for a step-by-step guide to using the return protection benefit on your American Express card. Once you've submitted those documents, you'll get another email from Amex letting you know that your documents have been received. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees are charged by the airline to your Card. If that item is lost, stolen or damaged within the first 90 days, file a Notice of Claim within 30 days to start the claims process. Items purchased for professional or commercial use such as education, training or skills. Select the Card below to read the full Policy for Extended Warranty related to that Card. Cash Back rewards do not expireas long as your account is open! You must file a claim within 30 days of loss through this link or by calling 800-228-6855. Worry less. However, Ive filed two claims with Amex in the past; in both cases, I was pleasantly surprised at how quick and easy the process was. 2023 American Express. $189 CLEAR Credit: Breeze through security with CLEAR Plus at 45+ airports nationwide and get up to $189 back per year on your membership (subject to auto-renewal) when you use your Card. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. For rates and fees for the American Express Cash Magnet Card, click here, For rates and fees for the American Express Gold Card, click here, For rates and fees for the American Express Green Card, click here, For rates and fees for the Amex EveryDay Credit Card from American Express, click here, For rates and fees for the Amex EveryDay Preferred Credit Card, click here, For rates and fees for the Blue Cash Everyday Card from American Express, click here, For rates and fees for the Blue Cash Preferred Card from American Express, click here, For rates and fees for the Blue from American Express, click here, For rates and fees for the Delta SkyMiles Blue American Express Card, click here, For rates and fees for the Delta SkyMiles Gold American Express Card, click here, For rates and fees for the Delta SkyMiles Platinum American Express Card, click here, For rates and fees for the Delta SkyMiles Reserve American Express Card, click here, For rates and fees for the Hilton Honors American Express Aspire Card, click here, For rates and fees for the Hilton Honors American Express Card, click here, For rates and fees for the Marriott Bonvoy Brilliant American Express Card, click here, For rates and fees for the The Platinum Card from American Express, click here. The material made available for you on this website, Credit Intel, is for informational purposes only and is not intended to provide legal, tax or financial advice. Terms apply. You must file a claim within 90 days of your original purchase through this link or by calling 800-228-6855. Many other issuers offer some form of damage against loss or theft for eligible items purchased with the card. For an explanation of our Advertising Policy, visit. Other business cards only offer coverage for damaged or stolen items on purchase protection claims. How can I check the status of a claim? Every consumer American Express card offers purchase protection. Please visit americanexpress.com/benefitsguide for more details. Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. Amex purchase protection covers new purchases that are damaged, stolen, or lost within the first 90 days. All information about Business Green Rewards Card from American Express has been collected independently by NerdWallet. Here are our picks for the. All rights reserved. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve . As a digital nomad for nearly five years, JT proves through experience that credit card rewards can drastically reduce the cost of travel. Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. Click "Enter. Terms, conditions and limitations apply. Health care items and/or medical equipment. Once youve submitted the necessary supporting documents, American Express will send you an email confirmation stating your documents were received. The other card networks often offer their own purchase protections as part of their network affiliation. If that happens due to a covered event, you can file a claim with American Express for reimbursement. For example, The Platinum Card from American Expressand other cards offer purchase protection, which can reimburse you if a covered item is stolen or damaged within a specified window of time after you bought it. If the merchant can not issue you a refund, you can ask American Express to reimburse you for the total cost of the . The following are ineligible for coverage: Also excluded is loss or damage due to any of the following reasons: Additionally, the maximum protection related to a natural disaster is $500. It can help protect covered purchases made on your eligible card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the covered purchase date. For full Terms and Conditions, see www.americanexpress.com/PPterms. . If the item was stolen, you may need to show us a copy of the police report, or if the item was damaged, you may need to send it in to complete the claim so dont throw it out. Any purchase that is not in an excluded category and is made with a qualifying American Express card will receive purchase protection. However, there are varying levels of protection. Coverage Limits Apply. If a loss is due to theft, you may need to provide a copy of the police report. Many of the best credit cards have purchase protection. This influences which products we write about and where and how the product appears on a page. Earn an extra 1.5% on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back. How to file an AmEx purchase protection claim, AmEx personal cards with purchase protection, Blue Cash Preferred Card from American Express, The Amex EveryDay Preferred Credit Card from American Express, Hilton Honors American Express Surpass Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Platinum American Express Card, Delta SkyMiles Gold American Express Card, Delta SkyMiles Blue American Express Card, AmEx small business cards with purchase protection, The Business Platinum Card from American Express, The Blue Business Plus Credit Card from American Express, Business Green Rewards Card from American Express, Delta SkyMiles Platinum Business American Express Card, Delta SkyMiles Reserve Business American Express Card, Delta SkyMiles Gold Business American Express Card, The Hilton Honors American Express Business Card, Marriott Bonvoy Business American Express Card, However, the purchase protection coverage amounts and limitations vary between AmEx cards. He published over 2,000 articles on The Points Guy before becoming a freelance writer. All information about The Amex EveryDay Preferred Credit Card from American Express has been collected independently by NerdWallet. Copyright, Trademark and Patent Information, One-of-a-kind items including antiques, artwork, and furs, Purchases that are consumable or have a limited life span, Previously owned and used items (except when refurbished by the original manufacturer), A copy of any insurance declaration pages for other policies that cover the purchase, A photograph and/or a completed repair estimate form, For theft and vandalism claims -- a written incident report filed with the appropriate authority before you filed your purchase protection claim. Underwritten by AMEX Assurance Company. Compact discs, digital video discs, mini discs, audiotapes and videotapes. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Purchase protection is included in many U.S. American Express cards at no additional cost to the cardholder. Does the Gold card have purchase protection? Keep in mind that not all purchases or items are covered . From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible American Express Card, you can rest easy knowing that you may be protected up to $1,000 per incident (for some Cards you may be protected up to $10,000 per incident) when the unexpected strikes. American Express AMEX Assurance Company PO Box 981553 El Paso TX 79998-9920 (800) 858-5971 Toll Free Fax (800) 322-1277 Phone Purchase Protection Claim Form Claim Number (required) Instructions: Please. The extended warranty does not cover the following items: Also, coverage does not apply to damage from natural disasters, alterations or modifications, power surges, war or acts of war or any item under a product recall. Juan's passion is helping readers navigate through the complex world of frequent flier miles, credit card rewards points and award travel. Chase, for example, offers purchase protection for up to 120 days on the Chase Freedom Unlimited, Chase Freedom Flex* and Chase Sapphire Preferred Card and Chase Sapphire Reserve. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. From porch pirates to Murphy's law, a lot can go awry between the time you buy an item and make use of that purchase. Visit americanexpress.com/benefitsguide for details. Terms apply. There is a maximum coverage amount of $10,000 per item and $50,000 per calendar year.*. *Eligibility and benefit levels vary by card. By clicking Sign up, you agree to receive marketing emails from Insider As always, check your credit cards guide to benefits to see which benefits apply to you. Finally, be diligent, complete and timely when you file your claims. Whether you need to use your purchase protection now or you're just curious about how it works, you'll learn all about it in this guide. The Platinum Card from American Express American Express Gold Card and Delta SkyMiles Reserve American Express Card (Terms apply, see rates & fees) are just a few examples. Purchases must be made in the U.S. or its territories, Send Money & Split Purchases: Venmo and PayPal, Interested in Amex? Card issuers strive to set their products apart from the competition by offering incentives like welcome bonuses, but sometimes the less-flashy benefits can be even more valuable. Items voluntarily or involuntarily discarded. As stated, Notice of Claim should be provided to Amex within 30 days of the incident. Earn 5% on Chase travel purchased through Chase Ultimate Rewards, 3% on dining and drugstores and 1.5% on all otherRead More, A good overall spending card that allows you to hold a balance on new purchases with a low introductory APR, pay no annual fee, and still earn at least 1.5% cashback on all purchases. Just make sure to file a notice of claim within 30 days of the loss. Terms, Conditions and Limitations Apply. Let's take a look at the current coverage on, holders are covered for up to 90 days from the date of a covered purchase of an eligible item. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Call 1-800-243-0198 for more information. At the time of writing, The Platinum Card from American Express holders are covered for up to 90 days from the date of a covered purchase of an eligible item. American Express will let you know what proof of loss is required for your claims. AMERICAN EXPRESS AMEX ASSURANCE COMPANY PO BOX 981553 EL PASO TX 79998-9920 Purchase Protection Claim Form Claim Number: SECTION 1: CARD MEMBER INFORMATION: American Express Card Account Number used to purchase the item: Card Member's Name: State: Phone Number: Email: SECTION 2: PURCHASE INFORMATION: Address: City:Zip: Personal hygiene items or any devices (medical or nonmedical) that have been personally used and could be considered a health risk to others. You may also be asked to return the item to Amex, so be sure to hang onto it until your claim is resolved. Enjoy 0% Intro APR for 15 months from account opening on purchases and balance transfers, then a variable APR of 19.74% 28.49%. He covers credit cards, loyalty programs and family travel. Terms apply. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. American Express makes it easy you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. Access your favorite topics in a personalized feed while you're on the go. Compare the cost in points or miles to cash, and see which option is best. Improve earnings, maximize rewards and track progress toward dream trips. Coverages Available on Your Card Coverages you have Purchased Call us first if you have a travel medical emergency: Toll-free from US & Canada 1-800-243-0198 From anywhere in the world (905) 475-4822 Travel Emergency Medical Insurance1 Travel Accident Insurance3 Flight and Baggage Delay & Hotel Burglary Insurance1 Visit Amex's dedicated webpage or call the Benefit Administrator within 30 days . Fortunately, in many places, you dont need to go down to the local police precinct as many cities have an online portal to submit reports for incidents like theft, lost property or damage to property. Also, note that some losses are excluded such as if you left the item in an unlocked car. Information provided on Forbes Advisor is for educational purposes only. Claim amount was around $300. This benefit covers eligible items purchased with an eligible American Express card against damage or theft. You can also mail them at: Purchase Protection Claims Unit, PO Box 981553 El Paso TX 79998- 9920. Purchase Protection If your eligible item* is either stolen or accidentally damaged up to 90 days after you've bought it, we'll reimburse you up to 2,500. Earn 5x Membership Rewards Points on prepaid hotels booked with American Express Travel. I don't have much time to deal with this but I've never filed a claim before. How to File a Purchase Protection Claim with the Delta Reserve Business Card. However, certain premium cards cover your purchases for up to $10,000 per incident, with the same limit of up to $50,000 in total claims per calendar year.*. Please try again later. Subject to additional terms, conditions and exclusions. American Express | Membership Rewards - American Express Purchase Protection - I had a claim last year where the damage was sustained on the 89th/90th day. Purchase Protection Protect your shopping Enjoy stress-free shopping when you use your American Express Card, with 90-day Purchase Protection. If you'd. Earn 80,000 Membership Rewards Points after you spend $6,000 on purchases on the Card in your first 6 months of Card Membership. The American Express Platinum cards are eligible for American Express Purchase Protection. Another coverage benefit that can provide peace of mind is Amex return protection. Plus, AmEx can change the coverage at any time. Submit a Claim. Help protect your eligible Editorial Note: We earn a commission from partner links on Forbes Advisor. Long list of travel benefits, including airport lounge access and complimentary elite status with Hilton and Marriott (enrollment required), Annual statement credits with Saks and Uber, Bonus categories leave something to be desired, One of the highest annual fees among premium travel cards, Fee-only vs. commission financial advisor, See Business Insider's list of the best rewards credit cards , Have you ever purchased something and wanted to return it only to find out you were past the return window? The Points Guy, Forbes Advisor, AwardWallet, LendingTree. Each eligible AmEx card is covered for up to $50,000 in claims per year. After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. You want a travel credit card that prioritizes whats important to you. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Notably, American Express prepaid debit cards do not come with this benefit. In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. Business fixtures including air conditioners, refrigerators and heaters. As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. Your, Some cards have return protection as an included benefit, and using this perk is especially easy with, This is a valuable benefit to keep in mind with any holiday shopping you plan to do. Beyond glamorous perks like airport lounge access and annual statement credits, American Express cards offer several valuable benefits that can protect your purchases. Phone fell out of my pocket getting out of the car and cracked the rear glass. You might be using an unsupported or outdated browser. Delta SkyMiles Reserve Business American Express Card. An increasing number of brick-and-mortar retailers (from The Home Depot to the Apple Store) will now email you a receipt from the register. <> shopping purchases when you use your Eligible Card. For example, if you have an American Express card, the chances are that card provides AmEx purchase protection. Does AmEx purchase protection cover lost items? If an item is broken, take pictures to document the broken item and make sure that you keep the broken item until either it is requested by American Express or your claim is paid and closed. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Delta SkyMiles Gold American Express Card. If you try to return an item within 90 days of purchase and the merchant won't accept it, American Express will take it back instead and reimburse you up to $300 per claim and $1,000 per card per year (based on the year of purchase). My next chance to use these benefits came when a computer part failed about a year and a half after purchase and had a warranty of just one year. Well, you can't look in anybody's wallet, but you can check out our experts' favorite credit cards. Books, magazines or periodicals of any kind. * Damage through altercation or modifications. For . It also includes their coverage maximums per purchase and calendar year. You will likely need to produce a police report for purchase protection claims against item theft, so having this on hand can speed up the time it takes to submit and process your claim. Yes, cardmembers of the American Express Gold Card are covered by AmEx's purchase protection coverage. AmEx makes it easy to file a purchase protection claim on its website. But can you use your credit card to do so? All information about Amex EveryDay Credit Card has been collected independently by NerdWallet . NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. A premium card with a higher annual fee may offer up to $10,000. Fortunately, American Express offers it as one of its standard perks, including with its cards that don't have an annual fee. To file an Amex purchase protection claim, visit americanexpress.com/onlineclaim. Consider using a card like The Platinum Card from American Express. With most Amex cards, purchase protection can be filed for claims up to $1,000 per occurrence and up to a maximum of $50,000 per cardmember per calendar year. You will need to provide American Express with the original store receipt or a printout of an online receipt. Virtually all Amex Membership Rewards, cash back and travel credit cards come with this benefit, ranging from basic cards to ultra-premium cards like The Platinum Card from American Expressand co-branded cards with Hilton and Delta (Terms apply).

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amex purchase protection claim