OCFS is always willing to listen, document, and evaluate your concerns. More info. Sign up at Notifications - Maine SNAP-Ed (mainesnap-ed.org) today to get text messages sent straight to your phone. The completed AD-3027 form or letter must be submitted to: This institution is an equal opportunity provider. 11 State House Station Intake will also ask you for information regarding the family you are calling about including parent or guardian names, the names and ages of all children involved, the familys address and contact information, directions to the familys home if you have them, etc. If you believe they did not receive the correct amount of P-EBT, you can complete a P-EBT Reconciliation Application. To navigate through the Ribbon, use standard browser navigation keys. You will need to enter the childs date of birth and the last four digits of their Social Security Number (SS#). To submit a Freedom of Access Act (FOAA) request online, please complete the Department of Health and Human ServicesFreedom of Access Act Request Form. If you are unable to reach your childs social worker and you have an immediate need (need of signature, respite, change in visit schedule, etc. Households must submit a meal benefit application to establish free/reduced eligibility. 109 Capitol Street Policy-related questions, please visit the, following link to locate your Provider Relations. Keep all email correspondence for your records. To find a workers supervisor, click the link below. Phone: (207) 287-3707 FAX: (207) 287-3005 TTY: Maine relay 711. Eligible students not meeting any of the conditions above should APPLY FOR FREE/REDUCED PRICE MEAL BENEFITS UNDER THE USDA NATIONAL SCHOOL LUNCH AND SCHOOL BREAKFAST PROGRAM THROUGH THEIR SCHOOL. They must attend a school that was closed or had reduced attendance due to COVID-19 for 5 consecutive days. P-EBT benefits (of $7.10 per day) are only issued for the days school meals were missed due to COVID-19, for students. Generally, phone contact with the social worker to discuss a case-related issue is preferable to email or texting due to confidentiality concerns. I'm 72, a widow, and live on $808.00 a month! TTY: Maine relay 711. Programs & Services Most states offer the ability to apply for food assistance program online or in-person at local county offices. The Office for Family Independence (OFI) is responsible for determining eligibility for a number of programs, such as MaineCare, Temporary Assistance for Needy Families (TANF), and Food Supplement (SNAP). For help logging into your My Maine Connection Account:MMCHelp.DHHS@maine.gov, For EBT self-service, please visit https://www.pinetreecard.com/, Phone:(207) 624-4100 Program information may be made available in languages other than English. Q: What happens once a report is made? 1-800-442-6003 (TTY 711). TTY: Maine relay 711, Maine Department of Health and Human Services, district and administrative office locations, Maine Center for Disease Control & Prevention, Office of the Health Insurance Marketplace (OHIM), Americans With Disabilities Act/Civil Rights Compliance. If your child is eligible for P-EBT for the 2021-2022 school year, they will be issued on the same card. Option 1: Apply online through My Maine Connection. Online:report fraud, Department of Applicants and Current MembersTo apply for MaineCare, or to report changes to your name, address, phone number, income, assets, or household makeup, call the Office for Family Independence at:1-800-442-6003 (TTY 711).Or, call or visit your localDHHS office (listed by towns and cities), Current MaineCare members may contact Member Services for information about MaineCare-covered services.Phone: 1-800-977-6740 (TTY 711)Fax: 1-877-314-8775Email: Augusta, Maine04333, Phone: (207) 287-3707 TTY: Maine relay 711, Maine Department of Health and Human Services, Americans With Disabilities Act/Civil Rights Compliance. Reporting Suspected Child Abuse and Neglect. I have been in touch many times by emails to your office and you have never sent an answer. If you dont have information they have requested but can get it you may ask to call back later and provide additional information. Benefits for August through November 2021 were issued June 21 - 25 and September 12, 2022. A: Every report is documented and evaluated by an Intake caseworker under the supervision of an Intake supervisor. Most states offer the ability to apply for food assistance program online or in-person at local county offices. To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at:https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (833) 620-1071, or by writing a letter addressed to USDA. Caribou DHHS Office 30 Skyway Drive, Unit 100 Caribou, Maine 04736 State of Maine Information Official USDA Information 1-800-432-7366 This is the Caribou DHHS Office located in Caribou, ME. Intake uses a standardized tool to screen all reports in accordance with state statute and OCFS policies. DHHS AUGUSTA - The Maine Center for Disease Control and Prevention (Maine CDC) today issued updated and additional freshwater fish consumption advisories, recommending limiting consumption of all fish or certain fish from six waterbodies in Maine.Two of the advisories are expansions of those issued last year for seven waterbodies, while four bodies of water are new additions to the . Unlike previous years, each school aged childs benefit is uniquely calculated based on the number of days they missed school meals due to COVID-19. To learn more, visit our list of programs and services or one of the office webpages below. A: Intake will ask for information including your name and contact information (you may ask to be confidential or anonymous, please ask the Intake caseworker the difference between these two options). Community colleges can verify students are enrolled in an associates degree or certificate program that is considered a career or technical education program, as defined by the federal Carl D. Perkins Act (most certificate and associate degree programs fit the definition), OR a course the community college has determined will make the student more employable. If you are not sure which District Office covers your town: Select your town: /> District | Administrative Office Locations Calais 338 North Street, STE 1 Calais ME 04619 Map | Picture Caribou 30 Skyway Drive, Unit 100 Caribou ME 04736 Map | Picture Farmington Contact Us, Office of Aging & Disability Services P-EBT cards are for the individual child. Sign up to get text messages from Maine SNAP-Ed and they will help you and your family shop, cook and eat healthy on a budget. If you no longer have the card, you can call (855) 797-4357 to order a replacement card. Keep in mind that Intake caseworkers are trained to gather the information needed to make a report, they will ask you questions to walk you through the reporting process. Once you find their name you can look above their name to the next box, and you can locate their supervisors name. Q: What if I made a report and the situation has not improved? The Office for Family Independence (OFI) has created a Community College Verification Form (PDF) to simplify verifying SNAP eligibility for post-secondary students at community colleges. If your child is eligible for Free/Reduced price meal benefits through the USDA National School Lunch and School Breakfast Program, is enrolled in an eligible school, and missed school meals due to COVID-19, they are eligible for a benefit of $7.10 for each day missed. (207) 287-3707. The Maine Community College System is Maine's comprehensive two-year college system offering over 300 career and transfer programs, continuing education and customized training for business and industry. Child Protective Services are state agencies designed to protect children from abuse or neglect. Caribou District DHHS Office 30 Skyway Drive, Caribou, ME - 04736 (207) 493-4000 Fax Number: (207) 493-4001 Check Website Caribou District DHHS Office Details The Supplemental Nutrition Assistance Program, commonly known as SNAP, is part of a federal nutrition program that helps qualifying low-income households purchase nutritious food. Phone: 1-800-977-6740 (TTY 711) Fax: 1-877-314-8775 Email: MaineCareMember@gainwelltechnologies.com For questions regarding program eligibility and applications for MaineCare, Temporary Assistance for Needy Families (TANF), Food Supplement, please call: 1-855-797-4357 (Fax: 207-778-8429 ). Intake caseworkers are available 24 hours a day, 7 days a week, including holidays. To receive free interpreter services, call 1-855-797-4357. The Office of Behavioral Health (OBH) supports Maine people with mental health, substance use, and co-occurring disorders in living not only symptom-free, but with dignity, hope, and meaning. Email your appeal to farmington.dhhs@maine.gov or any of the regional offices. Farmington DHHS Office 114 Corn Shop Lane Farmington, Maine 04938 State of Maine Information Official USDA Information 1-800-442-6382 This is the Farmington DHHS Office located in Farmington, ME. No. Our staff are available to provide in-person assistance at the following locations. If your child has not been found eligible for this program, the first step would be to apply for it. Once implemented, these rate increases will be effective as of January 1, 2023. Apr 27, 2023. Contact your local grocery store to see if they chose curbside pick-up as an option. If you have questions during the call that the Intake caseworker cannot answer you can request to speak with an Intake supervisor. 23rd.? All others should call the Child Welfare Intake hotline at 1-800-452-1999. Augusta, Maine04333, Phone: (207) 287-3707 FAX: (207) 287-3005 1-888-568-1112 To jump to the last selected command use Ctrl+]. Learn more about SNAP-Ed. Below is a list of behaviors by parents and/or caregivers that should be reported to Intake, keep in mind this is not an exhaustive list, we encourage anyone with concerns to make a report: Q: Who should I call? DHHS Administrative Office 109 Capitol Street Augusta, ME 04333 Phone: (207) 287-3707 Fax: (207) 287-3005 TTY: Maine relay 711 Media Relations If you are a member of the news media and need immediate assistance during or outside of business hours, please contact: Jackie Farwell Communications Director, Maine Department of Health and Human Services Health Assistance MaineCare These programs help cover medical and preventative healthcare costs. For additional DHHS office locations, including Vital Records (birth, death, and marriage certificates) and the Health and Environmental Testing Lab, view our Administrative Offices list. 109 Capitol Street If no benefits are used from a P-EBT Card/Account for 9 months or more the benefits will be expunged or removed. (Households who applied in the summer but did not receive a decision until September may have their summer P-EBT benefits issued in November.). Health and Human Services Provides Social Services including Child Welfare Programs, Food Assistance Programs, Temporary Cash Assistance Programs, Medicaid Programs . Maine is developing a plan to issue P-EBT benefits for the 2022-2023 school year. Any grocer is allowed to purchase wireless EBT equipment which makes curbside pick-up possible. If you need a replacement card you can request one at pinetreecard.com/meebtclient/# or by calling (800) 477-7428. Details and information on DHHS, Farmington. When the new page loads you will find thecomplete organizational chart for OCFS districts. Nationwide 24-hour, toll-free 1-800-624-8404, TTY Out-of-State (after hours) 207-287-3492, Department of Option 1: Apply online through My Maine Connection. A: Call Child Protective Intake at 1-800-452-1999 or for deaf or hard of hearing individuals 711 (Maine Relay). The purpose of DCFOffices.org is to help citizens locate family services near their area. Communications Director, Maine Department of Health and Human Services 323 State Street, Augusta, ME Map It. (207) 778-8400. FOAARequests.DHHS@maine.gov Provider Relations Specialist Phone Listing. FAX: (207) 287-3005 There are lots of opportunities available at no cost. It is not required for FOAA requests to be submitted online. Maine has, also, been authorized to issue P-EBT benefits for the summer of 2022. 11 State House Station TTY: Maine relay 711, Maine Department of Health and Human Services, Temporary Assistance for Needy Families (TANF), Higher Opportunity for Pathways to Employment (HOPE), Supplemental Nutrition Assistance Program (SNAP), Supplemental Nutrition Assistance Program Employment and Training, Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T), Resources for the end of the Public Health Emergency, Community Eligibility Provision or Special Provision II school, Community College Verification Form (PDF), https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, Notifications - Maine SNAP-Ed (mainesnap-ed.org), Women, Infant, and Children (WIC) program, Supplemental Nutrition Assistance Program (SNAP) Rules(Word), Americans With Disabilities Act/Civil Rights Compliance. Due to laws regarding confidentiality the outcome of a report cannot generally be shared with the referent. DHHS Home | Department of Health and Human Services Home About Us Contact DHHS Hotlines / Crisis Numbers District Office Locations Administrative Office Locations Commissioner Staff Careers at DHHS Budget & Financial Management DHHS Budget Contract Management Contract Documents Division of Audit MaineCare Cost Report Template Most states offer the ability to apply for food assistance program online or in-person at local county offices. Children who had a different number of remote days or excused absences received a different benefit amount. Maine has been authorized to issue P-EBT benefits to eligible school aged children for the 2021-2022 school year. Current MaineCare members may contact Member Services for information about MaineCare-covered services. Eligibility for P-EBT for children under age 6 is dependent on them having received SNAP for the month in question. For Long Term Care questions: see Portland Office, For Long Term Care questions: see Machias Office, For Long Term Care questions: see Augusta Office, For Child Support services: see Lewiston Office, For Child Support services: see Caribou Office. *The Lewiston District Office is closed temporarily. Department of Health and Human Services Augusta, Maine04333, Phone: (207) 287-3707 The Maine Department of Health and Human Services (DHHS) is in the process of implementing rate studies for Sections 2, 13, 17, 26, 28, 65, and 92. TTY: Maine Relay Services 711, To report abuse, neglect or exploitation, call: They cannot have received P-EBT as a school aged child for any month in the 2021-2022 school year. Department of The Office of Child and Family Services (OCFS) supports Maine's children and their families by providing children's behavioral health, child welfare, early intervention, and prevention services. Contact Us, District Office locations|Media and press inquiries, Phone:1 (855) 797-4357 Option 2: Download and mail an application. Augusta, Maine04333, Phone: (207) 287-3707 To qualify, school aged children must be enrolled in a school that offers meals through the USDA National School Lunch Program and be eligible for the USDA National School Lunch and School Breakfast Programand be eligible for Free/Reduced price meal benefits through the USDA National School Lunch and School Breakfast Program. About Us To be eligible for this program individuals must meet all of the following criteria: Maine has, also, been authorized to issue P-EBT benefits to children under age 6 for the 2021-2022 school year. DHHS Augusta, ME 04333 P-EBT cards can take 14 days or longer to be delivered due to postal delays. DHHS serves approximately one-third of the people of Maine, providing health care and social service . Contact Provider Services for claims and billing questions and concerns. Benefits for students at nine additional schools were issued December 5, andavailable December 9, 2022. P.O. 11 State House Station DHHS Department of Health and Human Services 109 Capitol Street 11 State House Station Augusta, Maine 04333. In SNAP-Ed, participants receive nutrition education services with helpful information on how to eat healthy on a budget. Machias DHHS Office 38 Prescott Drive Machias, Maine 04654 State of Maine Information Official USDA Information 1-800-432-7846 This is the Machias DHHS Office located in Machias, ME. Farmington District DHHS Office. Q: How do I know what action DHHS has taken in response to my report? FAX: (207) 287-3005 The letter was date Nov. 11th. Details and information on DHHS, Rockland. 396 Griffin Road. Toll Free Call Center: 1-877-696-6775 Visiting the SW Complex Note: Please be aware that mail sent to our Washington D.C. area offices takes an additional 3-4 days to process due to security precautions. Check Website. Read our Summary of Changes (PDF). P-EBT cards are issued for each eligible child not on SNAP. Shaw's and Walmart accept both SNAP and EBT cash benefits. TTY: Maine Relay Services 711, Available Statewide 24 hours a Day Q: When should I call? Health and Human Services To activate a command, use Enter. In response to COVID-19 and related laws, the Office for Family Independence has made a number of temporary changes to safety net programs including SNAP. SNAP E&T helps connect SNAP participants with job training and education. complete organizational chart for OCFS distric. If you are looking to visit us in person, please see our list ofdistrict and administrative office locations. OFI also provides child support services and disability determination services. They cannot have received P-EBT as a school aged child. Please destroy or simply throw away the card. Health and Human Services This is the Bangor DHHS Office located in Bangor, ME. Once benefits are expunged they cannot be reissued. Health and Human Services 109 Capitol Street If you continue to need to reach someone at DHHS and you have not heard back from your social worker within 24 hours, you are encouraged to contact the social workers supervisor, as the social worker may be working out of the office and unable to respond to your call in a timeframe which meets your need. 109 Capitol Street OCFS Home My food supplement balance is ZERO !!! The letter must contain the complainants name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. Shoppers can visit their local BJ's, Hannaford, Shaw's or Wal-Mart store online to find out what pick-up or delivery options are available near them. Students documented as experiencing homelessness are eligible for Free/Reduced price meal benefits under the USDA National School Lunch and School Breakfast Programs meal benefit application. To submit a question or comment concerning any DHHS service or program, please fill out the form below: Please do not include personal information such as social security number, date of birth, etc. A: No, due to laws regarding confidentiality OCFS cannot give information regarding our involvement with families. I guess my only option is to mail in the info requested and hope you accept it when you get it. For further assistance, please contact: Dayna Collins Frequently Asked Questions . 207-629-4000. Call the number on the back of the card to check the P-EBT balance regularly to be sure you are aware of all benefits. Navigators are campus based staff who assist eligible students throughout their time in school. Fax Number: (207) 778-8410. Lindsay.Hammes@Maine.gov. BOX 616 | AUGUSTA, ME 04332-6626 | 1-866-636-0355 | TTY: 711 About Us . TTY: Maine relay 711, Maine Department of Health and Human Services, Temporary Assistance for Needy Families (TANF), Higher Opportunity for Pathways to Employment (HOPE), Supplemental Nutrition Assistance Program (SNAP), Supplemental Nutrition Assistance Program Employment and Training, Americans With Disabilities Act/Civil Rights Compliance. 114 Corn Shop Lane. You can check thebalance by calling the back of the card, (800) 477-7428. These benefits were issued December 5, and available December 9, 2022. Health and Human Services If you have not received a card for your eligible child by December 19, 2022, you can contact the Department at P-EBT.DHHS@Maine.gov. Farmington, ME - 04938. The Office of Child and Family Services line is staffed 24 hours a day, 7 days a week, including on holidays. They must have been eligible for Free/Reduced price meal benefits during the 2021-2022 school year. Office for Family Independence To learn more, visit our list ofprograms and servicesor one of the office webpages below.
